Differences Between Credit Counseling Clients and Non-Clients After One Year in a DMP Program

Active credit counseling clients are those who have remained in a debt management program for over a year. Non-clients are those who contacted a credit-counseling agency for assistance but never committed to a debt management program or dropped out of it soon after commencing the program.

Active credit counseling clients in January 2001, when compared to non-clients similarly situated financially a year earlier, report:

Financial Wellness

  • Lower level of financial stress
  • Better financial wellness today
  • Feeling better about current financial situation
  • Doing better financially
  • More satisfied with present financial situation
  • Doing better at paying rent/mortgage, credit cards and utility bills on time, handling minor financial emergencies
  • Not been pre-occupied with financial concerns at home.
  • Determined how much is needed for retirement.
  • Contributed to retirement plan.
  • Feel more secure about retirement


Work Life

  • Less frequency of financial concerns interfering with work.
  • Missed less time from work because of inability to pay for child or elder care.
  • Missed less time from work to take care of personal financial matters.
  • Similar or less job productivity, quality of work, job performance rating, and commitment to employer, plus more tardiness and absenteeism at work

 

Health

  • Similar overall physical health compared to other people the same age and less frequently bothered with health problems

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