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Employee Money and Credit Problems - EAPs Must Become Involved
As all people know, the only thing on the horizon for sure is further change. However, many EAPs seem to be defensive and they are continuing to live and visualize within the traditional paradigm of counseling workers on the core concerns of substance abuse and mental health issues. And, for some their world of work is getting smaller.
Illustrative of the challenges putting downward pressure on EAP profit margins are dealing with managed care infrastructure, growing numbers of clients with limited benefits, an aging workforce, declining contract rates per employee, and competing against national service vendors. Some EAPs have gone out of business; others have merged. For many EAPs, the next few years will be the time to make it or break it for the EAP profession.
A creative opportunity to potentially increase EAP revenues is the focus of this article. And, it is a direction of potential partnership that has been rejected by many EAPs in the past—partnerships with the credit counseling industry.
An argument will be made that times have changed and so have the opportunities for the EAP profession as partnerships with credit counseling organizations, employers and health care providers have more reasons to learn to work together to help employees live with less stress and perform better on the job.
